An IT Security Partnership that Works
A global technology provider, operating for more than 20 years with a presence in over 20 countries, Gestamp specialises in developing innovatively designed products to achieve increasingly safer and lighter vehicles. Since its inception, the company has gone from strength to strength and innovation is now at the forefront of its business and future strategy.
It’s a big business - which means a big workforce - and big data. With an ever-growing number of complex access requirements, and a lack of skilled data security resources in the region, it was critical that Gestamp found a partner who could take full control of their Identity and Access Management (IAM) requirements.
They also wanted a partner who could manage the RSA Identity Governance and Lifecycle software efficiently and effectively, so they could realise a good return for their IT investment.
The perfect match
As the leading implementation partner in the UK for the RSA Identity Governance and Lifecycle product, and with whom they had an existing trusted relationship, Securience were the perfect match for Gestamp.
Digital identities are now at the centre of the majority of business functions and this was absolutely the case for Gestamp. Any downtime at all equates to a potential loss of revenue which could also have a negative impact on their reputation. As a business operating at a sizeable scale to provide critical products within a manufacturing process, Gestamp trusted Securience to take ownership of their IAM requirements and they did not fall short.
A 24/7 Managed Service
By choosing the 24/7 Managed Service for the RSA Identity Governance and Lifecycle product, Gestamp could wholly rely on Securience to fully manage the daily running and administration of their IAM solution, including the management of any incidents and problems, and the continuous improvement of the service. In addition, Securience are also responsible for:
Keeping the solution evergreen and ‘in support’ for the software vendor requirements.
Ensuring security patches are installed and tested as soon as they are released.
Providing support for an existing bespoke Java component.
Ongoing scheduled testing to ensure optimum functional performance of the system.
Futhermore, during the on-boarding process, Securience documented all processes and methods to ensure complete transparency for Gestamp. As part of this, Securience were also responsible for:
Performing additional analysis and testing to check that all functionality was working as expected.
Improving efficiency by ensuring all integration links were up-to-date and working.
Ensuring the software upgrade was completed to the correct standard by working closely with the software vendor’s technical support team.
A tailored and timely solution
Securience worked closely with Gestamp to ensure all aspects of their managed service were designed to meet their unique requirements and expectations. The on-boarding process was managed with careful due diligence assuring full acceptance of the technical solution ready for ‘go live’. The full transition was completed within just two months.
Moving forward with confidence
Gestamp IT can now maximise their resources, align their efforts with the wider business objectives and look forward with confidence. The main benefits of their partnership with Securience, include:
100% business focussed - through forging an even closer partnership with the experts at Securience and outsourcing the management of their IAM system, Gestamp IT can now commit to other high value and meaningful IT projects where their real expertise lies.
Significantly reduced downtime - incidents are resolved infinitely quicker due to having subject matter experts on hand, 24/7. Gestamp IT can now call or raise a ticket directly with the Managed Service and receive a response (and often a fix) the very same day.
Fully outsourced solution – Gestamp IT can fully trust Securience to manage their IAM system and no longer have to recruit or train employees with specific IAM product knowledge.
To find out more about how Securience could help your business, call +44 (0)20 3034 1300 today.
Securience Managed Services offers a wide range of flexible contracts to fully support your business, including: unlimited L2 support, incident monitoring, 24/7 proactive monitoring and alerting, daily administration and keeping the solution evergreen (patched and secure).
Our goal is to ensure we provide fast and reliable responses to all our clients, ensuring the highest integrity and quality in everything we do.
To find out more about Securience Managed Services, please contact us directly on +44 (0)20 3034 1300 or visit our website: www.securience.co.uk.
Securience is an organisation specialising in Identity Management, Access and Governance solutions. We have extensive experience implementing IAM solutions all around the globe in many different business sectors, predominately in the Finance sector (Banking, Trading, Insurance, Pensions), but also in Government, Aerospace & Defence, Telecoms, Retail, Manufacturing and Energy sectors.
Over the years Securience has provided ‘best in class‘ Delivery Capability to a wide range of organisations. This expertise has led to the development and build of new software products to compliment and enable rapid reliable IAM deployments.
Securience is head quartered in London, UK, but operates globally.
Unit 325, Edinburgh House,
170 Kennington Lane,
London, SE11 5DP
T: +44 (0)20 3034 1300